STORE POLICY
CUSTOMER CARE
Hey we are here to take care of you and provide excellent service, so don't ever be scared to ask a question or fulfill an order that you should treat yourself or someone special in your life. The shoes are handcrafted in italy by the best craftsman from pristine Italian leather. Each pair will come with a custom shoe box that you can collect. If you have an issue... we will contact you ASAP by phone or email to resolve the issue.
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- We will keep you posted on your order status to insure you that its on the way and not lost
- We are always open to receiving feedback and suggestions.
You are special to Ill business and will do our best to make you look and feel special. Don't forget to subscribe to us to receive special gifts and discounts. Also we would love to see our products on you so post and get featured.
PRIVACY & SAFETY
Your privacy is important to Us. We use the information that you submit to see what area our customers live to better provide you with all the tools that we have.We will only contact you by phone if you submit an issue. Do not provide any personal info such as your financial information on the phone or tell anyone a verification number that has been sent to your phone.
You also can chat with other members safely by clicking on the lower right chat symbol if you have any questions
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RETURNS & REFUNDS
100% SATISFIED
Completely love your shoes or we will refund or replace your shoes for free—no questions
asked! Send your shoes back on us. We’ll pay for returns from anywhere in the world.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments